FOR IMMEDIATE RELEASE
March 6, 2014
DEPARTMENT OF CONSUMER AFFAIRS (DCA) ANNOUNCES HOME IMPROVEMENT CONTRACTORS ARE THE TOP COMPLAINT FOR 2013
DCA Mediates More Than 3,750 Consumer Complaints and Secures More Than $5.8 Million in Restitution for New Yorkers in the Past Year
The Department of Consumer Affairs (DCA) today announced home improvement contractors were the agency’s top complaint in 2013. DCA received more than 530 complaints about home improvement contractors and secured almost $3.45 million in restitution for consumers. DCA made the announcement at a press conference with the Federal Trade Commission, the Better Business Bureau and other Federal and State agencies and organizations in order to alert New York consumers to the top consumer complaints of the past year and to educate them on how to avoid becoming victims of these and other scams in 2014.
Read the full press release: Top Complaints_HIC