I-Team on Restaurants Using False Identities on Food Delivery Websites

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SOURCE: NBC’s I-Team

I-Team: Restaurants Use False Identities on Food Delivery Websites
Chris Glorioso, Ann Givens, Evan Stulberger | NBC 4

Feel like delivery food tonight? If you order on the popular websites Seamless or GrubHub, the kitchen cooking your dinner may not be what it claims to be.

The I-Team checked 100 of New York City’s top customer-rated Seamless and GrubHub restaurants and found slightly more than 10 percent of the kitchens were ghosts, meaning they had names or addresses that failed to match any listing on the city’s database of restaurant inspection grades.

Julie Menin, the city’s Consumer Affairs Commissioner, said her office has also found ghost restaurants using unregistered names and false addresses. She believes some of the Seamless and GrubHub ads may actually be fronts for unregulated kitchens.

“Some people might be illegally operating from their apartment, from their home, and delivering to people in complete contravention to department of health regulation,” Menin said.

Click here for the full report.